At Yasara Perfume, we want every fragrance you choose to feel right. If an order is not quite what you hoped for, this Return & Refund Policy explains how returns, exchanges, and refunds work so the process stays simple and clear.
01Our Satisfaction Guarantee
We accept returns and exchanges on eligible orders so you can find a scent you love. Please note that approved returns are issued as store credit in the form of a Yasara Perfume e-gift card
rather than a refund to your original payment method, except where noted below. Store credit never expires and can be used on any future order.
- Returns and exchanges must be requested within 7 days of the delivery date.
- The fragrance must contain at least 90% of its original volume and be returned in its original, undamaged packaging.
- A valid order number or proof of purchase is required to process any return.
- Sale or discounted items remain eligible for store credit unless they were marked "final sale" at checkout.
- Items marked "final sale" cannot be returned or exchanged.
03How to Start a Return or Exchange
To begin, email us at yasaraperfume@gmail.com
with your order number and the item you would like to return. If you are unsure whether a fragrance qualifies, send a photo showing its current fill level and we will confirm your eligibility before you ship anything back.
Once we receive and inspect your return, we will email you to confirm whether it has been approved. Approved returns are issued as store credit. Where a refund to the original payment method is offered instead, please allow 5 to 10 business days for it to appear after approval, depending on your bank or card provider.
The original shipping charge and any payment-processing fees are non-refundable, and a restocking fee of $5.00 per item may apply to refunds returned to the original payment method.
If you would prefer a different scent or size, you can request an exchange in place of a refund. Once your original item is received and approved, we will arrange your replacement. Any price difference will be charged or credited accordingly, and standard shipping fees may apply to the new item.
06Damaged, Faulty, or Incorrect Items
If your order arrives damaged, leaking, or incorrect, contact us at yasaraperfume@gmail.com
within 7 days of delivery with your order number and a clear photo. We will arrange a replacement or store credit at no additional cost to you.
You are responsible for the cost of return shipping, and these charges are non-refundable. We recommend using a tracked and insured service, as Yasara Perfume is not responsible for returns that are lost, stolen, or damaged in transit.
For any questions about this Return & Refund Policy, please reach out to us at yasaraperfume@gmail.com.